At GT Tech, we provide flexible service level agreements tailored to your company’s needs.

Our approach is simple: we help your team handle everyday IT issues confidently, then step in for the specialized or larger needs that are harder to cover internally. If you already have IT staff — or someone you want as your first point of contact — we’ll work alongside them to strengthen skills and fill gaps. We also bring targeted expertise for projects that improve efficiency, reduce costs, and move your business forward.

Small Business Package

Designed for companies with 1–15 employees.

Small businesses often need reliable support for core technology, including network design and maintenance, server administration, desktop support, and help establishing or improving a web presence. Many already use industry-specific software or point-of-sale systems, and we work within those environments.

GT Tech typically supports small businesses on an hourly basis. After assessing your needs, we establish a monthly support plan that outlines backups, maintenance, and routine tasks. We monitor system performance, recommend improvements, and provide phone or on-site support, including assistance with software upgrades.

Mid Size Business Package

For growing organizations that need to expand capabilities.

In addition to the services offered to small businesses, mid-size companies often need to enhance their core systems with tools like EDI, web commerce, and CRM platforms. GT Tech integrates these services into your existing business systems to streamline operations.

Whether you’re starting up, scaling, or modernizing, we help build internal IT strength and/or augment your current team to complete priority projects efficiently.

Large Size Business Package

For enterprises with established IT teams.

Large organizations typically already have a structured IT hierarchy. In these environments, GT Tech acts as a trusted project and implementation partner — coordinating with internal staff and external vendors to deliver mission-critical initiatives that support long-term success.